FAQ
Your Questions Answered!
Quick answers about booking, services and what to expect at Sara Jessen Therapeutic Massage.
How do I book?
You can book online anytime using the “Book Appointment” button. A credit card is required to hold your spot, but it isn’t charged at the time of booking. You’re welcome to pay with any method at your session.
How do I book an appointment?
You can book online anytime using the “Book Appointment” button. A credit card is required to hold your spot, but it isn’t charged at the time of booking. You’re welcome to pay with any method at your session.
Do I need a credit card to book?
Yes. A credit card is required to hold your appointment, even if you’re using a gift certificate or package. Your card will not be charged at the time of booking — you’re welcome to pay with any method at your session. The card on file is only charged in the case of a late cancellation or no-show.
Can I book a same-day appointment?
Yes, if there’s availability. Please note that online bookings require at least 2 hours’ notice so I can prepare the treatment room and be ready for your session.
Do you charge different rates for different types of massage?
Nope — I believe in one price for all services. Each session is customized to your needs, whether that’s deep tissue, relaxation, or gentle therapeutic bodywork.
Do you offer prenatal or oncology massage?
Yes. I have specialized training in both and will adapt positioning and techniques for comfort and safety.
What’s your cancellation and rescheduling policy?
I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. This helps me offer your time to another client.
Reschedules or cancellations made with less than 24 hours’ notice may be charged a cancellation fee.
No-shows will be charged the full session fee to the card on file.
Do you accept HSA/FSA cards?
Yes, many clients can. I’m happy to provide an itemized receipt if your plan requires it.
Do you sell gift certificates or packages?
Yes! Digital gift certificates are available year-round, and I offer packages for clients who want regular sessions.